Renaissance Reno Downtown Hotel & Spa
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The location is one of my favorite locations and the only hotel I stay in when I come to Reno. I enjoy the restaurant and atmosphere. I would like to say thank you to Trevor at the front desk. His customer service is amazing. Wish more people were like him. Holly and Katy at the Shore Room were amazing. Katy always made sure our drinks were full and has a pleasant attitude. Holly was a delight. Always making sure everyone is taken care of and very pleasant attitude as well. Really enjoyed our stay due to these 3 wonderful people.
Yvette
februari 2024
Very nice hotel. Comfortable beds and clean. Staff is really great, especially the waiters at the restaurant overlooking the river. Food at this restaurant was quite good as were the drinks. And the view of the Truckee River is just great while having drinks and appetizers. Self park was easy and convenient. The area is dicey. Lots of homeless but the hotel is so well monitored and always felt safe. I would stay here again next time I'm in Reno.
Therese
juli 2024
nicely done, room nice , plenty to do recreation wise
Charles
mars 2023
We wanted a place close to the river. We loved the location. We wanted a place smoke-free. It was nice that there was not gambling in the hotel.
Stephanie
november 2024
Breakfast choices were wonderful, met my husbands hearty style and my diet needs. Location was great beautiful river view, easy walking distance to all of down town attractions.
Suzannah
juli 2022
Great location and restaurant. A little pricey but great food and service. Rooms needed better lighting but were very comfortable and quiet.
Anna
december 2023
It’s very clean and the staff is amazing and very friendly, also helpful and great when room services was requested
Alma
januari 2024
we booked this property as it’s access to airport for a early morning flight. Rooms were neat and staff were welcoming.we loved the food at shore a must try actually.
Sudhir
juni 2023
The hotel is beautiful and clean! The staff was super friendly and accommodating! I highly recommend this property. It is priced higher but I think it is well worth it.
Taylor
oktober 2023
Breakfast was generally good, loved the view. Server was excellent. Loved the artwork and decor. All staff were very nice and well trained.
Stanley
december 2021
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